Brad Barney

Customer Support Specialist at Ray Morgan Company

Brad Barney has a diverse work experience in customer support and sales roles. Brad started in 2007 at Appl, where they worked as a Sales Specialist and Customer Support, ensuring service training standards were met and leveraging market knowledge for brand awareness. Brad then moved to Ricoh USA, Inc. in 2015, where they served as a Customer Support Site Lead, Customer Success Specialist, and Technical Specialist. During this time, they supervised daily operations at various client locations, drove the implementation of asset management standards, and identified new business opportunities. In 2021, they joined Ray Morgan Company as a Customer Support Representative, overseeing operations at Stryker Corporation and improving client communication and account management. Currently, in 2022, they are working at UBEO Business Services as a Customer Support Specialist. Brad has played a crucial role in rebuilding and fixing client accounts and assisting in day-to-day business operations.

Brad Barney started their education at Diablo Valley College, where they pursued a degree in Business, specifically an Associate in Science Degree. The field of study during their time at Diablo Valley College was focused on general business. The specific duration of their studies at Diablo Valley College is not mentioned.

After completing their education at Diablo Valley College, Brad went on to attend the University of Phoenix. Brad is currently pursuing a Bachelor of Science in Management degree at the University of Phoenix, starting in the year 2022. No end year is provided, suggesting that they are currently enrolled in the program.

In addition to their formal education, Brad has also obtained several certifications. Brad completed the "Reflective Problem Solver" certification from the University of Phoenix in December 2022. Prior to that, they achieved certifications in various areas such as customer service, leadership, communication, and management through LinkedIn. The obtained months for these LinkedIn certifications range from February 2021 to September 2021.

Brad also holds a General Business Certificate from Diablo Valley College, although the specific details regarding its completion month and year are not mentioned.

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Timeline

  • Customer Support Specialist

    November, 2021 - present