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Ahmed Khalil

Customer Services Agent at Raya CX

Ahmed Khalil has a strong background in customer service and support roles, with experience in various companies such as Talabat, Souq.com, Raya Contact Center, and e3050.com. Ahmed currently works at Talabat as a Payment Reconciliation and Account Advisor at the Operation Support Unit. Ahmed is also a Subject Matter Expert at the Talabat Call Center Team. With a degree in Computer/Information Technology Administration and Management from Madina academy, Ahmed has a solid foundation in handling customer requests, complaints, and concerns efficiently. Ahmed's skills in tracking team performance and ensuring proper processes are followed demonstrate their dedication to providing excellent customer service.

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Timeline

  • Customer Services Agent

    March, 2014 - present