Hanan Fikry

Hanan Fikry has a diverse professional background in customer service, technical support, and team leadership roles. Currently, Hanan works as a Team Leader at Raya Contact Center with clients such as Zain KSA and Etisalat UAE. Prior to this, Hanan held positions at Toastmasters International, Sykes Enterprises, Sutherland Global Services, and Edar Real Estate, gaining experience in public relations, technical support, consumer support, and customer service. Hanan also has experience as an Assistant Instructor for English Language at the Ministry of Defense Language Institute. Hanan holds a Bachelor of Arts in English Literature from Alexandria University.