Tirta Wulandari currently serves as a Technical Support Specialist at Raycast since April 2024. Prior to this role, Tirta was employed at Pitch from April 2021 to March 2024 as a Senior Technical Support Specialist and Customer Engineer. Tirta's experience includes positions at CrossEngage, where roles ranged from Senior Technical Support Analyst to Customer Development Specialist from March 2018 to March 2021, and at TrustYou from January 2012 to February 2018 as a Senior Client Success Manager and Client Success Manager. Education includes a Bachelor's degree in Computational Linguistics from Ludwig-Maximilians-Universität München, obtained from 2011 to 2015, additional studies in Studienkolleg in 2010-2011, and language training at Goethe Institut from 2009 to 2010.