Derwyn Jones

Derwyn Jones possesses extensive experience in leadership and strategic advisory roles within the contact centre and business solutions sectors. Currently serving as a Non-Executive Director at MyQualityTeam, Derwyn focuses on performance software for contact centre agents. Additionally, as Chairman of the Raystede Centre for Animal Welfare, Derwyn is committed to improving the lives of animals. Previous positions include Chairman at The Verity Centre and Connect Assist, as well as CEO roles at Ultracomms and Parseq, where significant revenue growth was achieved. Derwyn's expertise spans strategic input in sales, marketing, and customer service across various SMEs and corporates, supported by an academic background from Swansea University.