John Helm, PMP, CSM, POPM, ITILv3

John Helm has a diverse work experience in various roles and positions. John started their career in the US Army in 1997, where they served as a Tech Control Shift Supervisor, Circuit Activations Coordinator, and Recruiter until 2009.

In 2009, they joined DISA and worked as a Defense Information System Network (DISN) Circuit Transitions Manager until 2011. John then took the role of DISA Command Center Enterprise Services Operations Manager from March to May 2012. From March 2011 to September 2012, they also served as the Defense Information System Network (DISN) Technical Refresh Manager.

In 2012, John Helm joined DISA/Zenetex as a Technology Integration Subject Matter Expert and worked there until June 2013.

Since 2013, they have been associated with RBR-Technologies, where they initially worked as a Development Lead, Systems Engineer, and Subject Matter Expert. From July 2019 to July 2020, they held the position of Director of Operations for IT Services. And currently, they serve as the CCMS Program Manager, starting in July 2022.

John Helm's work experience showcases their expertise in program and project management, technology integration, operations management, and IT services. John also possesses certifications in Project Management (PMP), Scrum (CSM, POPM), and IT Infrastructure Library (ITILv3).

John Helm, PMP, CSM, POPM, ITILv3, has an extensive education history and certifications. John holds a Master of Science degree in Applied Economics from Southern New Hampshire University, which they obtained between 2020 and 2021. Prior to that, they completed the Executive Leadership Development Program at The George Washington University from 2010 to 2012. In 2010, John earned a B.S. degree in Business Administration/Management from Columbia Southern University.

In addition to their academic credentials, John has obtained various certifications. In 2010, they achieved the ITIL v3 certification. Two years later, in 2012, they became a Project Management Professional (PMP)® after completing the certification program offered by the Project Management Institute. John also holds the Certified ScrumMaster (CSM) certification from the Scrum Alliance. Moreover, they obtained the What is Data Science? certification from Coursera in June 2020. John further expanded their skills by obtaining the CompTIA Security+ ce Certification from CompTIA in October 2021. John is also a certified SAFe 5 Product Owner/Product Manager, which they obtained from Scaled Agile, Inc. in December 2022.

Overall, John Helm's education history and certifications highlight their dedication to continuous learning and professional development in various fields, including economics, leadership, project management, agile methodologies, and information technology.