Tim Heffernan

Tim Heffernan is an accomplished professional with extensive experience in technical operations and customer service. Currently serving as Director of Technical Operations at RCS Professional Services since July 2017, Tim's career includes roles such as Service Manager, Senior Technician, and System Engineer. Prior to this, Tim held various positions at Sprint from December 2013 to July 2017, including Assistant Manager and Lead Technical Consultant, focusing on customer sales, technical support, and inventory management. Tim's background also includes roles at Bank of America, AT&T, Domino's Pizza, IBBS, Stream, and Subway, showcasing a diverse skill set in both management and technical support. Tim completed education at Chattahoochee Technical College and holds a High School Diploma from Central High School.