RD Station
Felipe G. has extensive experience in customer support and success management, currently serving as Gerente de Suporte e Reactive Services at RD Station since January 2018, where responsibilities include leading diverse teams across multiple support channels and managing business metrics related to customer engagement. Previous roles at RD Station include various customer success coordinator positions, emphasizing metrics such as product adoption and revenue expansion. Felipe's career also includes experience in inbound sales, operational coordination, and project management across several companies, alongside academic qualifications in marketing and business administration. Felipe has contributed to educational initiatives as a professor and held administrative roles across various sectors, enhancing operational efficiencies and customer relationships.
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RD Station
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RD Station is a leader in software development (SaaS) aimed at the growth of medium and small companies. Its marketing and sales automation platform is a leader in Brazil and has 35,000 customers in more than 40 countries. It has a content, media and education division for clients and partners, which includes the Digital Results and Results Agency websites, and 750 employees throughout Latin America.