Renato Martins Vieira

Renato Martins Vieira has extensive experience in customer experience and success management, currently serving as Gerente de Customer Experience (CX) at RD Station since September 2017. Responsibilities include managing teams focused on customer insights, journey, education, and knowledge experience. Previous roles at RD Station encompass Senior Coordinator positions in Customer Experience and Customer Success, where Renato led strategic account operations and improved team performance. Notable achievements include the implementation of new operational structures, development of dashboards, and recognition as the best coordinator in the first semester of 2020. Renato's background also includes entrepreneurship in the food sector, teaching at a higher education institution, and roles in communications and creative direction across various companies. Renato holds multiple degrees, including a Master's in Advertising Strategy and Creativity from Universidad Ramon Llull and a postgraduate specialization in Digital Business Management from Universidade Feevale.