Rafael Alvarez

Rafael Alvarez is a seasoned program manager with extensive experience in project leadership and operational management, currently serving at RDI Corporation since April 2023. Prior roles include Jefe superior de proyecto at Intugo from July 2020 to April 2023, and various positions at Teleperformance from February 2010 to July 2020, including Gerente de Cuenta, Gerente superior de operaciones, Coordinador de calidad, Supervisor, and more. Throughout the career, Rafael has developed strong skills in client communication, attrition analysis, team leadership, and analytical methodologies, complemented by technical education from Universidad Tecnologica de Hermosillo, where a degree in Industrial Maintenance was earned.