RDI
Rob Pease is a seasoned professional with extensive experience in customer service and leadership roles, currently serving as a Bilingual Customer Service Representative at RDI Corporation since March 2024. Previous positions include roles at Toast where Rob was involved in Toastmasters and Retail Fulfillment from September 2022 to May 2024, and at U.S. Bank as a Customer Service Representative from May 2021 to November 2022. A notable tenure at Convergys between September 2010 and October 2016 included training agents for bilingual customer service and overseeing Spanish quality control. Rob also demonstrated leadership in the Toastmaster International Cincinnati Toastmasters Club 472, where founding a Bilingual Toastmasters Club and serving in multiple executive roles between January 2012 and May 2016 highlighted strong mentoring capabilities. Educational background includes a BA in Spanish/International Business from Xavier University.
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RDI
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RDI is a comprehensive business solutions provider that strategically and consistently secures results for its clients, leading to ongoing success. Its suite of services, which includes digital marketing, IT management, market research and call center support, offers fully customizable solutions to meet each client’s individual needs. Founded in Cincinnati in 1978, RDI has grown to include 9 locations throughout North America. Employing more than 2,500 expert problem solvers, RDI empowers clients, ranging from mid-sized businesses to Fortune 500 companies, to overcome their biggest challenges and achieve their goals.