Rachael Austin is an accomplished marketing professional with extensive experience in retention, acquisition, and commercial marketing. Currently serving as Marketing & Lead Generation Director at Reach plc since January 2016, Rachael has also held the roles of Deputy Marketing Director and Head of Retention and Campaigns. Prior to that, Rachael spent nearly 18 years at Hull Daily Mail, progressing from Marketing Manager to Head of Commercial Marketing - North, where responsibilities included research and insight, brand development, customer relationship management, and event management. Rachael holds a Level 5 Diploma in Principles of Leadership and Management and a Level 5 qualification in Operations/Departmental Management, both earned from 2017 to 2019.
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