Howard M.

Desktop Support Technician at ReachPlus

Howard M. has a diverse work experience with a variety of roles in different companies. Howard started their career in 1994 as the owner/operator of End User Computers. In 1998, they worked as an Assistant Manager at DynaComp until 2002. From 1999 to 2001, Howard worked as a Customization Engineer at Micron Electronics/Micron PC. In 2002, they briefly worked as a Multimedia Hardware/Software Tester at VeriTest. Howard then worked at IKANO Communications as a Broadband Team Lead from 2005 to 2007. In 2004, Howard worked briefly as a Customer Service Representative at Directv. Howard then had various roles at Teleperformance USA, including Customer Service Representative, Resolution Specialist/Team Lead, Help Desk Tier 2, and Lead Desktop Engineer/IT Site Manager from 2008 to 2014. In 2018, they joined NuAxis Innovations as a Desktop Support Technician. Overall, Howard's work experience spans from owning and operating their own business to various technical and management roles in the IT industry.

Howard M. completed their Bachelor of Science in Information Technology with a focus on Computer Science from the University of Phoenix. This degree was earned between 2009 and 2011. Prior to that, they attended the University of Providence between 1993 and 1998, and obtained two Bachelor's degrees. The first degree was in Science Computer Systems Integration, and the second degree was in Science Computer Information Systems.

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Timeline

  • Desktop Support Technician

    September, 2018 - present

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