Paul Collins

Paul Collins has extensive experience in ticketing and customer service within the sports industry, currently serving as the Ticket Office Manager and previously as the Head of Ticketing at Reading Football Club since October 2008. In these roles, Paul manages the daily operations of the Ticket Office, develops staff, processes ticket sales, and collaborates with various departments to ensure efficient operations. Responsibilities also include monitoring key performance indicators, managing supplier relations, controlling departmental expenditure, and delivering excellent customer service aligned with club guidelines. Paul's background includes an Associate's Degree in Sports Management & Football Studies from Buckinghamshire Chilterns University College, completed in 2005.