Reading Horizons
Jenna Gardner is an experienced customer success and relations professional with a strong background in retail management and online sales. Currently serving as a Customer Success Manager at Reading Horizons since 2016, Jenna previously held the position of Director of Customer Relations at PW Companies, LLC from 2010 to 2015, overseeing retail sales across 41 US licensed store locations valued at 5.6 million. Prior roles include Customer Service Manager and Store Manager, where Jenna successfully led teams, enhanced customer experiences, and implemented strategies that significantly increased online store sales while reducing returns. Jenna holds a degree from Brigham Young University, graduating in 2009.