Dikshit Sinha is a skilled technology professional with a diverse background in cloud telephony and network support. Currently serving as a Cloud Telephony Engineer II at Real Time Data Services since June 2022, Dikshit has enhanced productivity and customer satisfaction by integrating telephony services with CRM systems. Prior experience includes a role as a Network Support Engineer at Capgemini Engineering, troubleshooting software and devices for client Ciena, and working as a Client Relationship Executive at Sapient Services Pvt. Ltd., where loss assessments and claims investigations were conducted. Dikshit also completed a traineeship at Cisco Networking Academy, gaining valuable skills in configuring network devices. Educational qualifications include a Bachelor of Technology in Computer Science from Lovely Professional University, alongside secondary and higher secondary education from Nazareth Academy and RLSY College, respectively.
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