Reality Based Group
Daniel Sheppard has extensive experience in the film and culinary industries. Currently serving as a Video Monitoring professional at Reality Based Group since June 2019, Daniel is also the Director Editor Producer at painkillerproductions.com, where responsibilities include acting, writing, directing, and managing special effects, with notable contributions to multiple feature-length film productions. Previous roles include working as a Cook at Guaco Taco from August 2018 to May 2020, focusing on preparing Mexican cuisine, and providing customer service at Regal Cinemas @ Great Hills from August 2017 to August 2018. Daniel's foundational skills in audio and video production were developed during four years as an AV Class Student at McNeil High School from August 2014 to May 2016.
Reality Based Group
Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets. Our solutions provide client partners a holistic view of their business and a road map to best practices for success. With RBG’s Mystery Shopping Programs, over 2,000 customers have been able to create meaningful and extraordinary experiences with their customers. With our holistic approach, we simplify the process of data collection, so that our customers can get a clear understanding of what’s “really happening” on the front lines. Headquartered in Austin, Texas, Reality Based GroupTM has provided custom research, evaluations, and improvement processes to industry leaders across the globe. Our expertise is across several critical performance areas, and we continue to encourage our client partners to ask one simple question: What, if anything, can we do different or better to improve our business performance?