Reality Based Group
James Moncivais has over 20 years of work experience, starting with their time in the United States Marine Corps as a member of the Special Operations unit from 1998 to 2004. James then transitioned to the business world, working as the Director of Sales and Business Development at Volusion from 2004 to 2009. After that, they held the position of Senior Business Development Manager at LegalMatch from 2009 to 2012. From 2011 to 2015, they served as the Senior Business Development Manager at Bigcommerce. Since 2015, James has been working as the Director of Sales at Reality Based Group.
James Moncivais attended Bay State College, where they pursued a Bachelor's Degree in Business Administration and Psychology. No specific start or end years were mentioned.
Reality Based Group
Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets. Our solutions provide client partners a holistic view of their business and a road map to best practices for success. With RBG’s Mystery Shopping Programs, over 2,000 customers have been able to create meaningful and extraordinary experiences with their customers. With our holistic approach, we simplify the process of data collection, so that our customers can get a clear understanding of what’s “really happening” on the front lines. Headquartered in Austin, Texas, Reality Based GroupTM has provided custom research, evaluations, and improvement processes to industry leaders across the globe. Our expertise is across several critical performance areas, and we continue to encourage our client partners to ask one simple question: What, if anything, can we do different or better to improve our business performance?