RealTime Software Solutions, LLC is a leader in cloud-based software solutions for the clinical research industry. Our vision is to reshape the global clinical research industry with innovative solutions, that help advance medicine and save lives. 

RealTime's complete Site Operations Management System (SOMS) allows research sites to bundle together every solution needed to run at peak performance while managing all aspects of site operations. Discover the RealTime difference with CTMS, eDOCS, eSOURCE, GlobalPAY, SitePAY, and TEXT. 

RealTime strives every day for our customers' complete success, which is accomplished through listening, learning, innovating, and with an inspired passion for more efficient clinical trial research processes.


RealTime-CTMS Software Solutions

RealTime-CTMS Software Solutions' headquarters in San Antonio, TX, United States

This department focuses on identifying and pursuing new business opportunities to drive growth and expand the company's market presence.

Business Development

The Leadership Team at RealTime Software Solutions, LLC spearheads the strategic direction and operational management of the company, ensuring alignment with its vision to innovate the clinical research industry. Comprised of top executives, this team makes critical decisions, fosters industry partnerships, drives product innovation, and oversees the execution of company-wide initiatives to enhance efficiency and success in clinical trial research processes.

Leadership Team

This department focuses on ensuring customer satisfaction and achieving successful outcomes through support and engagement strategies.

Customer Success

The Customer Solutions Team at RealTime-CTMS Software Solutions is dedicated to ensuring the complete success of our clients by providing expert support and guidance. They listen to customer needs, offer tailored solutions, and facilitate the seamless adoption and optimum use of our software products, including CTMS, eDOCS, and GlobalPAY, among others. Through personalized service and innovative problem-solving, they help enhance the efficiency of clinical trial research processes.

Customer Solutions Team

The Customer Success and Account Management Team at RealTime-CTMS Software Solutions ensures that clients maximize the value of their software solutions to achieve peak performance in clinical research. The team listens to customer feedback, provides personalized support, and offers strategic guidance to optimize the use of RealTime's SOMS, including CTMS, eDOCS, eSOURCE, GlobalPAY, SitePAY, and TEXT. Through proactive engagement and tailored account management, they help customers achieve their goals and foster long-term partnerships.

Customer Success and Account Management Team

This department oversees organizational strategy and decision-making at the executive level.

People (3)

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Other teams

Leadership Team

Customer Success

Customer Solutions Team

Customer Success and Account Management Team

Governance Board