Sebastian Anzaldo

Sebastian Anzaldo is a skilled professional with extensive experience in consumer experience and client success management. Currently serving as the Senior Manager of Consumer Experience at realtor.com since May 2020, Sebastian previously held roles such as Client Success Manager 2 at Opcity and Customer Care Supervisor at Auction.com, where significant improvements in customer service metrics were achieved. Notable accomplishments include a dramatic reduction in the abandon rate from 25% to 3%, the development of quality assurance initiatives, and a successful transition of operational tasks from Colorado to India. Sebastian began a career at Econohomes as a Sales Representative, where notable achievements included receiving the Salesman of the Month award. Sebastian holds a Bachelor of Business Administration from the University of North Texas.