Reapit UK
Simon Hughes has extensive experience in customer and client support roles, currently serving as a Client Account Support Analyst at Reapit since March 2022. Prior to this, Simon worked as a Billing Support Advisor at Inform Billing from September 2021 to March 2022 and as a Customer Support Executive at Reapit UK from October 2017 to September 2021. Simon also gained experience as a Customer Support Agent at RAC for a brief period in 2017. Educational qualifications include NVQ certifications in Customer Service Support and Business Administration and Management obtained through work-based training from 2005 to 2006 and 2000 to 2001, respectively.
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Reapit UK
Founded in 1997, the Reapit Group is a property software provider of CRM and property management solutions specialising in the residential real estate sector. Bringing more than 20 years of innovation to the property market, the award-winning Agency Cloud and Property Cloud solutions provide everything estate agents need to run and grow their businesses, from sales and lettings to property management, front office to back office and everything in-between. The driving force behind Reapit’s ethos is a commitment to help agencies put growth on repeat by bringing all their data together for a single customer view and a strong service and training model, which has helped to grow leading brands such as Savills, Leaders Romans Group, Sherry FitzGerald, Marsh & Parsons, Strutt & Parker, Countrywide and Winkworth. The Reapit Foundations Developer Portal and App Marketplace is at the centre of a growing PropTech ecosystem, allowing agencies and PropTech companies to design and integrate their own bespoke applications into our market-leading CRM software, delivering tested solutions and increasing the choice of tools for agents. Together, the Group provides software solutions to thousands of users worldwide, managing nearly 180,000 tenancies across almost 4,500 offices throughout the UK and Australia.