RecastSuccess
Michi Hu Pezeshki is a professional with extensive experience in customer success and management roles. Currently, Michi is the Chief Customer Officer and CoFounder at RecastSuccess, a company dedicated to helping mid-career professionals with non-traditional backgrounds advance in their careers. Prior to this, Michi served as the Board Chair at Hayward Collegiate Charter School and held various customer success management positions at companies such as Cleo, Edpuzzle, and Radius Intelligence. Michi holds a Bachelor of Business Administration degree in Finance and International Business from the University of Southern California.
RecastSuccess
RecastSuccess supports Customer Success in three ways. 1. We change lives by helping mid-career professionals with non-traditional backgrounds identify transferable skills and build new ones so that employers find qualified, high-value, diverse candidates for important roles. 2. We provide early-stage startups with an experienced Fractional Head of Customer Success who grooms your first CS hire, to establish your CSM function for a fraction of the price of a full-time leader. 3. Customer Success training programs have an average 82 NPS. Join us for a hands-on workshop or chat with us about custom training to meet your unique needs.