RecastSuccess
Michi Hu Pezeshki is an experienced professional who has held various roles in customer success and management positions within different companies. Currently, Michi serves as the Chief Customer Officer and CoFounder at RecastSuccess, a company that assists mid-career professionals in identifying transferable skills. Prior to this, Michi has worked in roles such as Board Chair at Hayward Collegiate Charter School, Lead Customer Success Manager at Cleo, Director of Customer Success at Edpuzzle, Senior Customer Success Manager at Radius Intelligence, and Account Manager at DoubleDutch, SpareFoot, and Design Beginnings Furniture Manufacturing. Michi holds a Bachelor of Business Administration (B.B.A.) degree in Finance and International Business from the University of Southern California.
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RecastSuccess
RecastSuccess supports Customer Success in three ways. 1. We change lives by helping mid-career professionals with non-traditional backgrounds identify transferable skills and build new ones so that employers find qualified, high-value, diverse candidates for important roles. 2. We provide early-stage startups with an experienced Fractional Head of Customer Success who grooms your first CS hire, to establish your CSM function for a fraction of the price of a full-time leader. 3. Customer Success training programs have an average 82 NPS. Join us for a hands-on workshop or chat with us about custom training to meet your unique needs.