Ana Cirqueira

Ana Cirqueira is an experienced support engineer currently working at Reclame AQUI since July 2024. Previously, Ana held a position at Hyperlocal from August 2021 to July 2024, providing support for major clients such as Grupo IMC and Grupo CRM while specializing in the Hyperlocal OMS platform. Prior roles include an onboarding analyst at Hyperlocal, where project plans for new clients were developed, and positions in support at Arklok and SONDA, where user assistance was provided through various communication channels. Ana began a career in customer support at CSU Digital, focusing on back-office operations and ensuring timely resolution of client demands. Currently pursuing a degree in system analysis and development at Uninove, with additional training from Rocketseat.