Morgan Werner

Senior Manager, Alumni Operations at Recovery Centers of America

Morgan Werner has a diverse work experience in various roles related to alumni operations and marketing.

At Recovery Centers of America, Morgan served as the Senior Manager of Alumni Operations, where they implemented automated communication strategies to engage with former patients and their loved ones. They also managed a team and maintained departmental KPI reporting to aid in business growth.

Prior to this role, Morgan was an Alumni Operations Manager at Recovery Centers of America, where they successfully rebuilt, restructured, and rebranded the RCA member program. They managed multiple projects, resulting in a significant increase in business and revenue.

Before joining Recovery Centers of America, Morgan worked as an Alumni Coordinator at Footprints to Recovery. They implemented various projects across the organization, including member events, marketing initiatives, and communication-based projects. They also managed large-scale events, developed reporting dashboards, and leveraged Salesforce CRM for effective communication with the target audience.

Morgan's earlier experience includes working as a Mental Health Technician at UHS, where they developed training guides, streamlined patient routines, and ensured a safe and secure milieu for patients and team members.

Overall, Morgan Werner has a proven track record in implementing effective strategies, managing teams, and driving business growth in the areas of alumni operations, marketing, and mental health.

Morgan Werner's education history begins with their enrollment at Bucks County Community College from 2015 to 2018. During this time, they pursued an Associate of Arts degree with a focus on psychology, specifically interpersonal emphasis. Following their time at Bucks County Community College, Morgan Werner went on to attend Penn State University from 2018 to 2020. At Penn State, they obtained a Bachelor of Science degree in Criminal Justice and Corrections.

In terms of additional certifications, Morgan Werner acquired the Standard First Aid, CPR, and AED certification from the American Red Cross in August 2018. More recently, in October 2022, they obtained the Google Project Management: Professional Certificate from Google.

Links

Timeline

  • Senior Manager, Alumni Operations

    April, 2023 - present

  • Alumni Operations Manager Marketing Operations Clinical

    July, 2021

  • Alumni Coordinator Marketing And Operations

    June, 2020