Thomas Xiao Mba, Chfp, Fhfma, Lssb

Thomas Xiao, MBA, CHFP, FHFMA, LSSB has over 18 years of work experience in various roles within revenue cycle analytics, patient financial services, business intelligence, and real estate. Thomas'smost recent role is as the Director of Revenue Cycle Analytics at Recovery Centers of America since February 2022. Prior to that, Thomas held the position of Senior Manager - Patient Financial Services at Crozer Keystone Health System from July 2011 to May 2023. Thomas has also worked as a Director of Revenue Cycle Analytics at American Academic Health System, Revenue Cycle Optimization Consultant at Optum360, Senior Business Intelligence Analyst at Lourdes Health System, and Patient Accounts Database/System Administrator at Mercy Health System, among other roles. In addition to their experience in the healthcare industry, Thomas has worked as a Sales Agent in the real estate sector. Thomas has strong expertise in revenue cycle management and analytics, with certifications such as CHFP, FHFMA, and LSSB.

Thomas Xiao, MBA, CHFP, FHFMA, LSSBB, is an individual with a strong educational background and diverse set of certifications. Thomas obtained their Master of Business Administration (MBA) degree in Health/Health Care Administration/Management from Wilmington University, graduating in 2021. Prior to that, they earned a Bachelor of Science degree in Commerce and Engineering from Drexel University's LeBow College of Business in 2002.

In addition to their degrees, Thomas has also obtained several certifications in various areas of expertise. Thomas achieved the Lean Six Sigma Black Belt (LSSBB) certification from iCert Global in August 2019. Thomas is also a Fellow of the Healthcare Financial Management Association (FHFMA), a certification they received from the Healthcare Financial Management Association (HFMA) in April 2019. Furthermore, they hold the Certified Healthcare Financial Professional (CHFP) certification from the same institution, which they obtained in March 2015.