Idha Pratama

Idha Pratama is an experienced IT professional with a strong background in quality assurance and information technology support. Currently serving as an Information Technology Support Engineer at Red Dot Payment, Idha manages the IT infrastructure while collaborating with development teams to enhance payment processing systems. Prior experience includes roles as a Quality Assurance Tester at PT. BANK NEGARA INDONESIA, where responsibilities involved manual testing, bug analysis, and various testing methodologies, as well as a Quality Assurance Engineer at M-Knows Consulting, focusing on testing and automation. Educational achievements include a Bachelor's degree in Informatics from Universitas Mercu Buana and additional certifications in digital marketing and machine learning. Idha also has experience in educational promotion and social media content design.