Allen Koson

Allen Koson is a System Support Engineer II at Red River, beginning in June 2022, where responsibilities include mentoring T1 engineers and serving as an escalation point for technical issues. Previously, Allen held positions such as System Support Engineer I, responsible for Azure identities and access management, and Infrastructure Support Technician at Global IP Networks, providing remote and onsite support. Earlier experience includes a Technical Support Specialist role at Slingshot Technology, Inc., and a Cost Analyst position at Clayton Homes, where data management and analysis were key. Allen's career commenced at Ingles Markets, contributing to customer service over an extensive period, which developed strong communication skills. Allen earned a Bachelor of Science in Game Design from Full Sail University and has a varied educational background, including attendance at the University of Phoenix and Pellissippi State Community College.