Audrey Cuozzo

Audrey Cuozzo is an experienced professional in customer success and account management, currently serving as a Cloud Licensing Specialist and Director of Customer Experience at Red River, where oversight includes a team of six Customer Success Managers. Prior to this role, Audrey managed client success teams at FiscalNote and CQ, supporting thousands of clients while fostering strong relationships and developing team workflows. Additional experience includes account management roles at POLITICO and Alexander Street Press, where responsibilities involved strategic upselling and customer engagement. Early career experiences at Gap Inc. and Starbucks Coffee Company further shaped skills in customer service and support. Audrey holds a BA in Journalism from Elon University.