Dale Mitchell

Dale Mitchell is an accomplished Systems Support Engineer at Red River since April 2019, recognized for exceptional problem resolution skills that enhance customer satisfaction and effective communication of complex technical concepts. In addition to this role, Dale serves in the US Army Reserves as a 25 U Signal Operations Support Specialist, managing the technical infrastructure for approximately 200 soldiers and handling tech-related issues during mobilization events from May 2019 to May 2025. Prior experience includes working as a Technical Customer Support representative at mindSHIFT, where Dale supported a diverse range of software for numerous clients, and training as a NOC Engineer during an externship, focusing on server monitoring and system maintenance. Educational qualifications include a Bachelor of Science in Computer and Information Science with a focus on Cyber and Network Security and an Associate of Science in Network Security, both obtained from ECPI University.