Dan Sweeney is an experienced IT professional currently serving as Help Desk Team Lead at Red River since May 2023, where responsibilities include supervising a team and ensuring compliance with goals during the swing shift. Prior to this role, Dan worked as a NOC Help Desk Technician I, handling Sev-1 Critical SLA tickets for international and domestic clients. Additional experience includes serving as Tier 1 Helpdesk / Infrastructure & Operations Program Manager at ATCC, Dispatch Associate and Intake Associate at Tech-Keys, and various roles at Lumina Analytics, including Information Engineer Lead. Dan began the professional journey with an internship at Alvogen in Regulatory Affairs. Dan holds a Bachelor of Science in Business Administration and Management from Montclair State University, earned in 2019.
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