Wayna M. is an experienced IT professional currently serving as a Tools Engineer at Red River since September 2021. In this role, Wayna M. has demonstrated extensive multitasking abilities by managing tickets in both Autotask and ServiceNow while providing high-quality customer service and technical support. Previous experience includes working as a Telecommunications Drafter at Precision Valley Communications of Vermont, where attention to detail and timely project delivery were emphasized, and as a Junior Network Engineer at Vermont Telephone Company, where management of websites and servers was critical. Wayna M. has also contributed as a Web Developer for the Emergent Media Center at Champlain College and held various student assistant roles during studies at Champlain College, culminating in a Bachelor's Degree in Computer Information Technology.
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