Mel Smith is an accomplished facilities management professional with extensive experience in the restaurant and service industries. Currently serving as the Director of Facilities at Red Robin since January 2023, Mel oversees a team responsible for hiring, training, and enhancing departmental strategies for efficiency and cost savings. Prior roles include Provider Development Manager at ServiceChannel, where Mel fostered key partnerships, and Facilities Consultant, focusing on CMMS setup for restaurants. At Torchy's Tacos, Mel progressed through several managerial positions, ultimately directing the Facilities Department while managing budgets and operational trends. Earlier experience includes operations management at Accessible Designs, Inc., and supervision of a call center at Sinclair Customer Metrics. Mel holds degrees from Montana State University-Bozeman, Texas A&M University-Commerce, and The University of Texas at San Antonio.
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