Lorenzo Walker

Lorenzo Walker is an experienced IT professional currently serving as a Desktop Support Engineer II at Red Ventures since February 2021. Prior to this role, Lorenzo worked as a Support Engineer (Contractor) at HP, where responsibilities included identifying customer product failures and utilizing diagnostic tools to address issues. Previous experience also includes a position as a Consultation Agent at Geek Squad, providing IT support to non-technical personnel, and a Customer Account Resolution Associate (Contractor) position at Education at Work- Fidelity Investments, focusing on 401(k) adjustments. Lorenzo's career began at the University of North Texas as a Front Desk Clerk, delivering quality customer service and maintaining safety protocols. Lorenzo holds a Bachelor of Applied Arts and Science from the University of North Texas, with a focus on Mathematics, Information Systems, and Criminal Justice, and has furthered education at MyComputerCareer.