Craig Gold

Technical Support Engineer at Redcentric

Craig Gold has a strong background in IT support and engineering, with experience in various roles and companies. Craig currently works as an Infrastructure Engineer at TransUnion since May 2019. Prior to this, they worked as a 3rd Line Engineer at ENGIE starting in October 2018. Before that, they were an IT Migration Engineer at NCC Group from April 2018. Craig also served as a Systems Engineer at Ombudsman Services from March 2018, where they provided technical support for GDPR projects and SCCM.

Earlier in their career, Craig worked as a Technical Support Engineer at Redcentric, primarily supporting a customer in risk management and insurance from April 2016. Craig also served as a Desktop and Server Support Engineer at Optare PLC from February 2016 to March 2016.

Craig's experience also includes the role of a Technical Consultant at RWE GBS UK, where they provided operational and technical support for projects such as PC Refresh and Project Ross from October 2014 to December 2015. Craig worked as a Consultant via ECS resource company at Capita from February 2014 to August 2014.

Additionally, Craig served as a Windows Server Support Analyst at RWE Systems UK from January 2003 to September 2013, where they provided support to a large number of servers. Craig began their career as a Field Services Engineer at Yorkshire Electricity Group plc in September 1999, providing PC and application support to multiple sites.

Craig Gold attended Leeds Beckett University from 1990 to 1994, where they obtained a HNC degree in Computer Studies. Craig later returned to Leeds Beckett University in 1995 and completed a HND in Computer Studies in 1996. In addition to their formal education, Craig Gold has obtained certifications such as MCSA Windows 2008 Server from Microsoft in August 2014 and VCA-DCV from VMware in February 2014.

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