Faye Whittaker

Faye Whittaker is a seasoned professional in service delivery management, currently serving as a Senior Service Delivery Manager at Redcentric since September 2019. With previous experience as a Service Manager at Juniper Networks and a Service Delivery Manager at Redcentric, Faye has a proven track record of enhancing service delivery processes, resolving client issues, and ensuring optimal customer experiences. Faye's prior roles include Vendor Service Manager and Service Level Manager at Capital One, where strong vendor relationships and service level adherence were key responsibilities. Other notable positions include Senior Service Delivery Manager at Getronics UK and Service Delivery Manager at IBM, managing large teams and multiple customer accounts. Faye's career began at Zurich Financial Services UK, where a variety of roles contributed to solid foundational expertise in IT service management.