Ann McHale is an experienced IT professional with a robust background in technical support and operations management. Ann's career includes roles at Reddit, Inc. as an IT Operations & Support Manager, Lead End User Operations Engineer, and Senior IT Support Specialist Lead from October 2021 to July 2022. Prior experience includes positions at Zendesk from May 2017 to October 2021, serving as an IT Specialist and IT Technical Specialist EMEA, and at Allianz Worldwide Care from July 2012 to May 2017, where Ann held titles such as Senior IT Technical Specialist and IT Helpdesk Technical Specialist. Ann began the professional journey at Gormanston College, working as a Receptionist from May 2008 to May 2012. Ann holds a Diploma in Leadership Skills from Griffith College Dublin and a Bachelor of Science (BSc) (HONS) in IT Management from Dundalk Institute of Technology.
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