Redditch Borough Council
Jacob Hansen is a seasoned professional in support services with extensive experience in housing management and tenant support. Currently employed as an Intensive Housing Management Officer at Redditch Borough Council, Jacob specializes in tenancy sustainment for vulnerable individuals facing various challenges, including safeguarding issues, financial difficulties, and health needs. Previous roles include Senior Support Worker at GreenSquareAccord and Hestia Housing and Support, managing teams and providing essential support services for ex-offenders and veterans. Jacob holds a Master of Science in Mental Health in Learning Disabilities from King's College London and a Bachelor of Science in Psychology from the University of Leicester, complemented by diverse educational experiences across various institutions.