Claudia Santamaria

Claudia Santamaria is an accomplished professional with extensive experience in customer service and operations management. Currently serving as Director de servicio de atención al cliente at Redes Humanas since March 2021, Claudia ensures client service processes through effective communication and team direction. Previous roles include Directora de servicio al cliente y Outsorcing at CENTAURUS MENSAJEROS S.A., where Claudia managed client and supplier relationships, coordinated personnel, and supported strategic planning. Claudia has also held positions such as Coordinadora de operaciones at VISE LTDA and Coordinadora de servicio al cliente at Centaurus Mensajeros, demonstrating strong leadership and commitment to service quality throughout a career spanning over two decades. Academically, Claudia holds degrees in Business Administration and Financial Management, along with a specialization in Project Management from Universidad Minuto de Dios.