Jacob Wiechmann

Senior Helpdesk Analyst II

Jacob Wiechmann is a seasoned IT professional with experience as a Senior Helpdesk Analyst II at Redfin since April 2025, leading a team of IT Support Specialists and overseeing onboarding and offboarding workflows. Previously, Jacob served as Lead IT Support Specialist and End User Support Specialist at Rent from April 2018 to April 2025. Jacob also held the position of HOA President at Villages at East Main Community Association, Inc., from October 2021 to July 2023, managing community standards and modification requests. Early career experience includes roles at Tennessee Valley Authority as an IT End User Support Analyst, Insight Global as a Field Operator, and Mountain States Health Alliance as a Desktop Support Analyst I. Jacob’s notable beginnings were with Geek Squad, where Jacob held positions as a Double Covert Agent and a Counter Intelligence Agent. Jacob holds a GED in CAD/CADD Drafting and Design Technology from Science Hill High School.

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