Catherine Isbell

Senior Business Analyst at Redflex

Catherine Isbell has over 14 years of work experience in the field of business analysis and operations management. Catherine is currently employed as a Senior Business Analyst at Verra Mobility since July 2021. Prior to this, they worked at Redflex for 14 years, holding various roles including Senior Business Analyst, Senior Collections Operations Manager, Support Services/Call Center Manager, Client Services Supervisor, and Helpdesk Analyst. In these roles, they demonstrated their expertise in managing call centers, overseeing operations, implementing automation projects, ensuring compliance with standards and policies, and providing high-quality customer service. Catherine Isbell has a strong track record of meeting goals and driving efficiencies in all areas of operations.

Catherine Isbell has studied General Studies at Phoenix College. However, no specific information regarding the duration of their education or the completion of a degree is available.

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Timeline

  • Senior Business Analyst

    August, 2018 - present

  • Senior Collections Operations Manager

    March, 2016

  • Support Services/ Call Center Manager

    December, 2013

  • Client Services Supervisor

    March, 2010

  • Helpdesk Analyst

    December, 2007