Brooks Saylor has diverse experience in technical support and project management, beginning with a role as a Help Desk Engineer at Carroll County Public Schools, where problem resolution included support for Windows Novell client issues. Subsequently, at HCL Technologies, Brooks served as a Fox Service Desk analyst, assisting employees with various desktop computing issues. At Red Hat, Brooks advanced to positions such as AMS Triage Engineer, focusing on technical troubleshooting and team process efficiency, and later as a Business Systems Analyst, engaging in requirements gathering and process optimization. Additional roles at Red Hat included Release Train Engineer, Information Technology Project Manager, and Demand Manager. Brooks earned a Bachelor of Science degree in Computer and Information Systems from Appalachian State University.
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