Nick Sparks

Nick Sparks has extensive experience in technical account management and customer success, currently serving as Manager of Technical Account Management at Red Hat since December 2018. Prior roles include Manager of Global Customer Success at Red Hat, where leadership of a team of Technical Account Managers and Customer Success Managers was key, and multiple management positions at Symantec from 2005 to 2018, focusing on Technical Support and Business Critical Services. Nick has a strong track record in leading teams, developing talent, and ensuring high customer satisfaction across various technology products. Additionally, earlier career experiences include supervisory roles at Sage and Stream Global Services, as well as foundational technical support positions at Symantec. Nick holds a degree from Lane Community College.