Richard Gamboa

Richard Gamboa is a Senior Executive in Customer Success and Service Delivery, currently managing operations at Red Hat, where they lead a high-performance team and have successfully reduced churn and optimized customer satisfaction. With extensive experience at Hewlett-Packard Enterprise, Gamboa built high-performing teams and achieved significant improvements in Net Promoter Score (NPS) and Total Customer Experience. Gamboa has also served in leadership roles across various organizations, driving digital transformation and strategic partnerships to enhance growth in both LATAM and the U.S. They hold a management development degree from Stanford University.