Paulo Mandaleris Jara

Paulo Mandaleris Jara is a seasoned professional with extensive experience in commercial strategy and customer experience across various industries. Currently serving as Product Owner at RED INTERCLINICA, Paulo manages the development of a proprietary CRM product and has successfully enhanced marketing and patient engagement processes. Prior roles include Head of Commercial and Patient Experience at Laboratorio Endoclin, where Paulo facilitated the opening of five new branches and managed strategic partnerships, and Co-founder of Transformar Customer Experience, the first customer experience consultancy in the Valparaíso region. Paulo's background also includes leadership positions in service experience at Chilquinta Energía S.A. and consulting at IZO. With a solid educational foundation, including an MBA, certifications in experience design and Six Sigma, Paulo combines analytical skills with strategic insight to drive success in customer-focused initiatives.