Ben Abbitt is a seasoned professional specializing in Customer Success, currently employed at Redis since October 2025. Prior experience includes roles at Profisee and Instabase, where Ben served as a Customer Success Manager and Senior Customer Success Manager, respectively. Ben's career began at NatWest, contributing as an Innovation Analyst and later as a Business Analyst & Junior Dev Ops, focusing on customer journey enhancement and risk aggregation within the bank's technology environment. Earlier roles at RBS and Hadlow College provided a foundation in retail sales, business analysis, and technology development. Ben holds a Master of Science (MSc) degree in Geology/Earth Science from the University of Bristol, earned in 2015. Key accomplishments include reducing response times, deployment durations, and achieving high adoption rates for innovative solutions.
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