Ethan Pfenninger

Ethan Pfenninger is a Senior GTM Systems Engineer at Redis, where involvement includes de-siloing data, automating processes, and utilizing AI for actionable insights. Previously, in the role of Customer Success Ops Integrations Engineer, responsibilities involved automating systems such as Zendesk and Salesforce to enhance customer engagement through streamlined data flow. Prior experience at ZoomInfo as an Integrations Engineer included guiding customer onboarding and documenting bugs. Early career roles in various educational institutions encompassed technology integration, teaching Computer Science, and providing technical support, effectively enhancing technology adoption and professional development in K-8 environments. Ethan holds a Master’s Degree in Educational Technology and Curriculum Design from Framingham State University and a Bachelor of Science in Information Technology from the University of New Hampshire.