redk - CRM & CX Transformation
Alex Ramos Sancho is a seasoned software developer with extensive experience in the CRM solutions sector. Currently serving as a Senior Software Developer at redk since November 2016, Alex previously worked as a SugarCRM Developer at Prakton from June 2015 to November 2016, and as a Systems Technician at Ricoh España for a brief period in early 2015. Alex holds a Técnico Superior en Administración de Sistemas Informáticos en Red, earned from IES Esteve Terradas from 2012 to 2014, and a Grado Superior en Desarrollo de Aplicaciones Web, completed at the same institution from 2014 to 2015.
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redk - CRM & CX Transformation
redk is a CRM consulting company with a difference. We have gone through the process of delivering over 300 tech projects in over 17 years. Over that time, we have gone into the nitty-gritty of different business operations and how CRM solutions assist them. We are expert CRM consultants. We help brands navigate the waves of CRM technology so they can deliver better customer experiences and realise their potential. We partner with Salesforce, Zendesk, SugarCRM and more to deliver successful end-to-end CRM projects. Our experience working side by side with hundreds of businesses helped us develop a deep understanding of customer relationship management best practices. We add value beyond the technology by understanding your business processes, current marketing strategy and future goals. We implement marketing automation solutions to improve customer satisfaction, offer strategy consulting and take a deep dive into the ins and outs of your operational efficiency. When it comes to CRM solutions, our team knows what they are talking about.