Tanmay Shaha

Lead - Sales & Customer Operations at Redlen Technologies Inc.

Tanmay Shaha has a diverse work experience spanning over two decades. Tanmay began their career as a Graduate Trainee Engineer at Cummins Inc., where they worked as a Line Manager in manufacturing diesel engines and gensets. Tanmay then joined TaeguTec India Pvt Ltd as a Senior Sales & Application Engineer, responsible for sales, application engineering, and channel sales management. After that, they worked at Henkel as a Senior Application Engineer, focusing on business development in the General Industry OEM and MRO divisions.

Tanmay then joined Klüber Lubrication as a Senior Area Sales Manager, Project Leader for tire business, and Power User for CRM. In this role, they oversaw business development in the general industry through OEM customers, direct customers, and distributors. Tanmay also worked as a project leader for countrywide sales of tire manufacturing lubricants and carried out business development in the lubrication of wind turbines.

After Klüber Lubrication, Tanmay worked at Denny's as a Cook, before joining Staples Canada as an Operations Supervisor. In this role, they supervised store operations, trained and developed a team of associates, managed revenues and loss prevention, and ensured the store's overall efficiency and appearance.

Following their time at Staples, Tanmay worked at The Root Cellar Village Green Grocer as an Assistant Manager and later as an Interim Manager for the front end. In these roles, they led and managed the front-end team to ensure a positive customer experience and executed training and development programs for team productivity and customer service.

Currently, Tanmay is working at Redlen Technologies Inc. as the Lead - Sales Operations. Tanmay'sresponsibilities include supporting customer requests, order processing, and long-term customer relations. Tanmay has also implemented a CRM system to increase productivity and manages orders and contracts in various systems. Tanmay ensures timely and accurate invoicing, revenue recognition, and management reporting. Tanmay also analyzes forecasts, revenue, and product margins to provide insights and increase efficiency in sales and support processes.

Tanmay Shaha completed their SSC (Secondary School Certificate) at Private Highschool from 1989 to 1994. Tanmay then attended The New College and obtained their HSC (Higher Secondary Certificate) from 1994 to 1996. Tanmay Shaha pursued a Bachelor of Engineering (BE) in Production at Walchand Institute of Technology, Solapur from 1996 to 2000. Following that, they pursued a Post Graduate Diploma in Marketing Management at SYMBIOSIS INTERNATIONAL UNIVERSITY from 2006 to 2007. Recently, in 2019 to 2020, Tanmay Shaha attended Royal Roads University where they obtained a Masters of Global Management degree with a focus on International Business.

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