Brian L.

Brian L. has a diverse work experience, starting with their role as a Recreation Experience Assistant at the University of California San Diego, where they collaborated with fitness instructors and assisted with member registration and orientations. Brian then joined RedSeal, Inc. as a Technical Support Engineer I, where they applied data management and customer service strategies to reduce case backlog and authored knowledge-base articles. After a year, they were promoted to a Technical Support Engineer II role, where they trained offshore support teams, created and administered a VMware lab environment for remote work transition, and delivered live training sessions on advanced Azure SSO feature.

Brian L. attended UC San Diego for their undergraduate studies from 2014 to 2019. Brian obtained a Bachelor of Science (B.S.) degree in Applied Sciences with a focus on Mathematics. In addition to their formal education, Brian also pursued certifications to enhance their skills in the field of technology. Brian earned a GCP Cloud Digital Leader certificate from Google in December 2022 and an AWS Certified Cloud Practitioner certificate from Amazon Web Services (AWS) in September 2021.